We support you to get the most from your NDIS plan.
No out-of pocket expenses for our services.
Meet the Team
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Iris Ng
Director and Founder
Bachelor of Health Science; Certificate IV in Training and Assessment
Iris has extensive knowledge of the NDIS, particularly in SDA and SIL, and supports individuals with complex needs including mental health, justice involvement, child protection, and homelessness; she speaks English, Cantonese, and Mandarin. -
Heidi Kim
Service Manager / Senior NDIS Support Coordinator
Bachelor of Commerce & Arts, Master of International Business
Heidi has extensive knowledge of the NDIS and excels in coordinating complex support services, including SIL, for individuals with high needs; she speaks Korean, Mandarin, and English.
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Eva Ho
Centre In Charge
Bachelor of Education
Eva brings 18 years of experience as a Child Care Director, with a strong focus on early childhood education, group program planning, and teaching. She is highly skilled in leading engaging group activities that promote social, cognitive, and emotional development in young children.
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Dulamsuren "Duka" Khurelbaatar
Support Facilitator / NDIS Support Coordinator
Master of Social Work (Qualifying), University of Wollongong (Dec 2023); MBA in Project Management, Torrens University; BA in Sociology
With a background in social work, cultural liaison, and disability support, Duka offers person-centred care with a focus on multicultural engagement; also a NAATI-accredited Mongolian interpreter.
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David Thomas
Support Facilitator
Certificate III in Individual Support (Ageing and Disability), First Aid, RSA, and Statement of Attainment in Freight
David is passionate about providing support in the disability and aged care sectors, with a growing interest in digital systems and client-focused service.
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Karen Tsang
NDIS Support Coordinator
Bachelor of Engineering
Karen supports participants by connecting them with tailored services that align with their NDIS goals, and communicates fluently in Cantonese, Mandarin, and English.
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Kay Wong
Occupational Therapist
Certified in DIRFloortime, SOS Approach to Feeding, and Therapeutic Listening
Kay is a skilled occupational therapist with specialized training in sensory and developmental therapies, providing bilingual care to children and families. -
Elaine Kan
Physiotherapist
Master of Applied Science (Physiotherapy – Neurology), University of Sydney
Elaine specializes in early intervention, neurorehabilitation, and complex care support, and is fluent in English and Cantonese.
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Iman Rahbani
Podiatrist
Bachelor of Podiatric Medicine
Iman brings over six years of diverse clinical experience, offering expert care for a wide range of foot and ankle conditions in both hospital and community settings.
Who are we?
About Us
We are a registered NDIS provider offering dedicated Support Coordination, with experienced staff who assist people with disabilities in managing life stages and transitions. Our bilingual Support Coordinators come from health and social science backgrounds and specialise in supporting individuals from culturally and linguistically diverse communities.
We understand the importance of timely and personalised support, which is why we also offer access to a team of allied health professionals—including Occupational Therapists, Physiotherapists, Podiatrists, and Dietitians—to help you achieve your goals and enhance your daily living.
Through a combination of tailored support and strong community connections, we’re here to help you live a more empowered and independent life.
Our Core Value
Our value is based on compassion and care which strives to provide equal opportunities for people in need regardless of their backgrounds and circumstances.
Why we do it?
We recognise that your support plays a critical part in your life, however, sourcing, connecting and managing those supports can be difficult to deal with.
We empower you to make an informed decision
We committed to find the best outcome for every individual
Why Alongsiders?
Alongsiders understands that people living with disabilities particularly coming from multicultural backgrounds may feel reluctant to speak up for themselves as it could be associated with feelings of shame. We work together with these individuals by empowering them to build capacity to self-advocate in their NDIS journey. We offer a dedicated Support Coordinator to work one-on-one in your language.
No out-of-pocket expenses for our services.