We support you to get the most from your NDIS plan.

No out-of pocket expenses for our services.

Meet the Team

  • Iris Ng

    Director and Founder

    Bachelor of Health Science; Certificate IV in Training and Assessment
    Iris has extensive knowledge of the NDIS, particularly in SDA and SIL, and supports individuals with complex needs including mental health, justice involvement, child protection, and homelessness; she speaks English, Cantonese, and Mandarin.

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  • Heidi Kim

    Service Manager / Senior NDIS Support Coordinator

    Bachelor of Commerce & Arts, Master of International Business

    Heidi has extensive knowledge of the NDIS and excels in coordinating complex support services, including SIL, for individuals with high needs; she speaks Korean, Mandarin, and English.

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  • Eva Ho

    Centre In Charge

    Bachelor of Education (Early Childhood Education)
    A qualified teacher with over 18 years of experience, Eva leads with deep expertise in early childhood education. As a degree-qualified teacher—not just an educator—she excels in designing and delivering enriching group programs that support children's learning, development, and school readiness.

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  • David Thomas

    Support Facilitator

    Certificate III in Individual Support (Ageing and Disability), First Aid, RSA, and Statement of Attainment in Freight

    David is passionate about providing support in the disability and aged care sectors, with a growing interest in digital systems and client-focused service.

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  • Karen Tsang

    NDIS Support Coordinator

    Bachelor of Engineering

    Karen supports participants by connecting them with tailored services that align with their NDIS goals, and communicates fluently in Cantonese, Mandarin, and English.

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  • Kay Wong

    Occupational Therapist

    Certified in DIRFloortime, SOS Approach to Feeding, and Therapeutic Listening

    Kay is a skilled occupational therapist with specialized training in sensory and developmental therapies, providing bilingual care to children and families.

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  • Elaine Kan

    Physiotherapist

    Master of Applied Science (Physiotherapy – Neurology), University of Sydney

    Elaine specializes in early intervention, neurorehabilitation, and complex care support, and is fluent in English and Cantonese.

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  • Iman Rahbani

    Podiatrist

    Bachelor of Podiatric Medicine

    Iman brings over six years of diverse clinical experience, offering expert care for a wide range of foot and ankle conditions in both hospital and community settings.

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Who are we?

About Us

We are a registered NDIS provider offering personalised Support Coordination and access to in-house allied health services, including Occupational Therapists, Physiotherapists, Podiatrists, and Dietitians. Our experienced, bilingual team—rooted in health and social science backgrounds—specialises in supporting individuals with disabilities, particularly those from culturally and linguistically diverse (CALD) communities.

We understand the importance of responsive, goal-oriented support to help participants navigate life’s transitions with confidence. That’s why we provide a holistic approach—combining expert coordination with community-based programs like Cooking 101 in Lidcombe and Rockdale, Weekend Hangouts for social activities, and our Dinner Club for community connection.

Whether you're looking to build daily living skills, expand your social network, or access therapeutic supports, we’re here to empower you to live a more independent, connected, and fulfilling life

Our Core Value

Our value is based on compassion and care which strives to provide equal opportunities for people in need regardless of their backgrounds and circumstances.

Why do we do it?

We understand that the right support can make a meaningful difference in your life—but navigating the NDIS, sourcing services, and managing multiple supports can be overwhelming.

That’s why we’re here: to empower you with the knowledge, confidence, and guidance needed to make informed decisions about your care.

We are committed to finding the best outcomes for every individual, offering personalised support that aligns with your goals, values, and life circumstances.

Why Choose Alongsiders?

At Alongsiders, we recognise that individuals living with disabilities—especially those from multicultural backgrounds—may feel hesitant to speak up for themselves due to cultural stigma or feelings of shame.

That’s why we take a respectful, capacity-building approach, empowering you to self-advocate and confidently navigate your NDIS journey. Our dedicated Support Coordinators work one-on-one in your preferred language, ensuring you feel heard, supported, and understood every step of the way.

And best of all—there are no out-of-pocket expenses for our services.

Get started with Alongsiders today.